Transfer Policy:
You may transfer to another course at any time. A $100 fee will be charged for this transfer. Customers receive only 1 transfer privilege. You must use your transfer privilege within 12 months.
Cancellation Policy:
Customers who notify us anytime up to 14 days prior to the scheduled course date will receive a refund of HALF of the registration fee.
Any cancellation AFTER the 14-day period is non-refundable.
In the rare event that Masterson Equine Services needs to cancel a workshop, we will notify you at least 30 days prior to the first day of the scheduled workshop and immediately refund any full tuition paid. However, we will not be responsible for non-refundable airline tickets or lodging reservations. Please do not purchase airline tickets or make non-refundable deposits on lodging that cannot be canceled 30 days ahead of time.
Inclement Weather Policy for Masterson Method Courses:
If you have registered for a Masterson Method course and traveling becomes hazardous the day of the workshop, please use your own judgment when deciding to attend. Those who cannot attend a workshop because of inclement weather should contact the Masterson Equine Service office at (641) 472-1312 the following Monday and refund decisions will be made on an individual basis.