Masterson Method Course Cancellation Policy
In order to complete your registration and to secure your place in the course, payment must be received. You will be asked to read this policy before continuing the registration process.
Registration Cancellation and Refund Policy for all Masterson Method Courses
You may transfer to another course at any time. A $100 fee will be charged for this transfer. Customers receive only 1 transfer privilege. You must use your transfer privilege within 12 months.
Customers who notify us anytime up to 14 days prior to the scheduled course date will receive a refund of HALF of the registration fee.
Any cancellation AFTER the 14-day period is non-refundable.
(updated September 25, 2019)
In the rare event that Masterson Equine Services (MES) needs to cancel a course due to low enrollment, we will notify you approximately 30 days prior to the first day of the scheduled course and immediately refund any full tuition paid. However, we will not be responsible for non-refundable airline tickets or lodging reservations. Please do not purchase airline tickets or make non-refundable deposits on lodging that cannot be canceled 30 days ahead of time. If you choose to transfer to another course in the event that MES cancels the course, the transfer fee will be waived.
Inclement Weather Policy for all Masterson Method Courses
If you have registered for a Masterson Method course and traveling becomes hazardous the day of the workshop, please use your own judgment when deciding to attend. Those who cannot attend a workshop because of inclement weather should contact the Masterson Equine Service office at (641) 472-1312 the following Monday and refund decisions will be made on an individual basis.