Transfer Fees:
Customers receive one transfer privilege. The transfer privilege must be used within six months, or the paid registration fee is forfeited.
Customers who notify The Masterson Method® of their transfer will be transferred according to the following policy:
Online Courses
14 days or more prior to your course starting, you may transfer to another course at any time. A $50 fee will be charged for the transfer.
In-person Courses
30 days or more prior to your course starting, you may transfer to another course at any time. A $100 fee will be charged for the transfer.
Cancellation Fees:
In the rare event that The Masterson Method® needs to cancel a course, students will be notified at least 14 days prior to the start of online courses and at least 30 days prior to the start of in-person courses. Registration fees paid will be immediately refunded.
If an outage or an unforeseen interruption prevents The Masterson Method® from holding a specific online class, that class will be rescheduled.
Customers who notify The Masterson Method® of their cancellation will be refunded according to the following policy:
Online Courses
- Cancellations made 14 days or more from the start of the course will be refunded half of the registration fee paid.
- Cancellations made less than 14 days from the start of the course will forfeit any registration fee paid.
In-person Courses
- Cancellations made 30 days or more from the start of the course will be refunded half of the registration fee paid.
- Cancellations made less than 30 days from the start of the course will forfeit any registration fee paid.
Please do not purchase airline tickets or make non-refundable deposits on lodging that cannot be canceled 30 days ahead of time. The Masterson Method® will not be responsible for any travel expenses.
Inclement Weather Policy:
If traveling becomes hazardous the day of the in-person course, please use your discretion in deciding to attend. If you choose not to attend because of inclement weather, contact and refund decisions will be made on an individual basis.